Frequently asked questions

Pick a size on the Units page and reserve it online. We hold it for 72 hours with no payment, and our team calls to confirm. Your first rent payment is due when you sign your lease. Units over 250 sq ft: one month's security deposit due at signing.

Reserve your unit online, and our team sends your lease to sign on your phone. Then bring your own lock (a disc or padlock) and a photo ID when you come.

The size guide draws every size we rent to scale, with what fits in each. Not sure? Call or text us at (321) 398-4277 and describe what you’re storing, and our team will suggest a size.

Drive-up units from small to large, every one with power. The size guide draws each size we rent to scale with what fits, and the Units page has today’s web rates.

Any time, day or night. You can reach your unit 24 hours a day, seven days a week.

Our team works off site and is available Mon–Sun 10:00 am – 5:00 pm by phone and text: call or text us at (321) 398-4277.

Yes. Every unit at Rockledge Spaces opens to the outside, so you can park at your door and unload straight in. No stairs and no long hallways.

Online payments are coming soon. For now, to pay, call or text us at (321) 398-4277.

Your lease sets the due date and any late fee; our team will walk you through it.

Every tenant insures what they store: a SafeLease protection plan ($14 a month for $2,000 of coverage, $19 a month for $3,000 or $29 a month for $5,000) or their own renter's, homeowner's or business property policy.

A tenant actively running a business there (doing work, having employees or customers there, or operating equipment) also needs a certificate of general liability insurance naming JM Imports LLC dba Rockledge Spaces as additional insured, with at least $1,000,000 each occurrence, before move-in.

Nothing hazardous or flammable (such as fuel, propane, chemicals or fireworks), no food or anything perishable, nothing alive, and nothing illegal. Nobody may live or work in a unit. Your lease has the full list.

Vehicles and boats only with our written approval. Ask us first.

Hurricane season runs from June to November. Raise your things off the floor on pallets, keep anything irreplaceable in sealed plastic bins, and check that your insurance covers storm damage. Our team will let you know about any closures.